Guarantees Terms and Conditions

  • Ixaxa Office Furniture chairs are guaranteed for 3 years. Our guarantee covers workmanship and components only.
  • This guarantee excludes abuse and normal wear and tear.
  • Chairs used 5 days a week, 9 hours a day is considered “normal use”.
  • Chairs are guaranteed on the basis that we reserve the right to firstly repair faulty items and secondly replace.
  • Our chairs are guaranteed for normal individual weight of 110kg.
  • We cover – mechanism, gas lift, and handles but excludes castors. (Reason dependant on surface of floor)